SFM - 014 Ver 2.0 (Oct 24)
Confidential & Proprietary | 2024 CBRE Inc.
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Brief and Value Proposal
Smart FM Solutions
Client Value
- Ingest and output daily prioritized work orders
- Optimize dispatch pathing
- Analyze root causes to reduce future impact
CBRE helps our customers navigate the tight labor market by smartly deploying techs. When a dispatch is required, we can efficiently plan a worker’s route to address needed service. Work Order Triage will:
Product Hierarchy
15% More work orders completed
5-20% Cost reduction on maintenance
0 - 5% Cost reduction from team efficiency
3 Mo Payback period
Smart FM Solutions
Product
Module
Sustainability Reduced carbon footprint and sustainability goal achievement
Workplace Experience Activate talent (attract & retain) and agility (hybrid work)
Sustainability Reduced carbon footprint and sustainability goal achievement
Workplace Experience Activate talent (attract & retain) and agility (hybrid work)
Financial Services
Tech, Media, Telecom
Industrial & MFG
Healthcare
Infrastructure
Energy, Oil & Gas
Retail
Life Sciences
Applicable Sectors
Client Outcome
Work Order Triage
Internal Account Value
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EV Charger Components
Useful Information
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Energy Requirements
Useful Information
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Brief and Value Proposal
Extended Reality Solutions
Smart FM Solutions
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EV Charger Components
Useful Information
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Energy Requirements
Useful Information
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Brief and Value Proposal
Work Order Triage
Smart FM Solutions
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Pillar
Reliable + Efficient Operations Cost optimization, risk reduction and improve service quality
Sustainability Reduced carbon footprint and sustainability goal achievement
Workplace Experience Activate talent (attract & retain) and agility (hybrid work)
Glidepath achievement: Savings
Reduced dispatch trips through optimization
More work-orders completed per dispatch
Work Order Triage requires a CMMS system. Outcomes are enhanced with related products:
Prerequisites CMMS system (Service Insight preferred)
Alarm Triage +15-40% reduction in technician dispatch
Remote Tech Support +20-25% reduction in technician dispatch