SFM - 014 Ver 2.0 (Oct 24)

Confidential & Proprietary | 2024 CBRE Inc.

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Brief and Value Proposal

Smart FM Solutions 

 Client Value

  • Ingest and output daily prioritized work orders 
  • Optimize dispatch pathing 
  • Analyze root causes to reduce future impact 

CBRE helps our customers navigate the tight labor market by smartly deploying techs. When a dispatch is required, we can efficiently plan a worker’s route to address needed service. Work Order Triage will: 

 Product Hierarchy

 15%  More work orders completed

 5-20% Cost reduction on maintenance

0 - 5% Cost reduction from team efficiency 

 3 Mo  Payback period

Smart FM Solutions

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Smart FM Solutions

 Product

Module

Dynamic Services
Automated Maintenance
Virtual Maintenance
FDD
Alarm and WO Triage
Remote Support
XRS

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Sustainability Reduced carbon footprint and sustainability goal achievement

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Workplace Experience Activate talent (attract & retain) and agility (hybrid work) 

Sustainability Reduced carbon footprint and sustainability goal achievement

Workplace Experience Activate talent (attract & retain) and agility (hybrid work) 

Financial Services 

Tech, Media, Telecom

 Industrial & MFG

 Healthcare

Infrastructure

Energy, Oil & Gas

Retail

Life Sciences

 Applicable Sectors

Client Outcome

Work Order Triage

Internal Account Value

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EV Charger Components 

Useful Information

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Energy Requirements

Useful Information

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Brief and Value Proposal

Extended Reality Solutions

Smart FM Solutions

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EV Charger Components 

Useful Information

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Energy Requirements

Useful Information

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Brief and Value Proposal

Work Order Triage

Smart FM Solutions

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 Pillar

Back to Top

Reliable + Efficient Operations Cost optimization, risk reduction and improve service quality 

Sustainability Reduced carbon footprint and sustainability goal achievement

Workplace Experience Activate talent (attract & retain) and agility (hybrid work) 

Glidepath achievement: Savings ​

Reduced dispatch trips through optimization

More work-orders completed per dispatch   ​

10%
15%

Work Order Triage requires a CMMS system. Outcomes are enhanced with related products:

Prerequisites  CMMS system (Service Insight preferred)

Alarm Triage  +15-40% reduction in technician dispatch

Remote Tech Support  +20-25% reduction in technician dispatch